OKF template

Support Knowledge Base OKF Template

Starter OKF template for support articles and help center content.

Copy-ready Markdown

Support teams preparing help docs for AI search and agents.

---
type: support_article
id: support-kb
title: "Support Knowledge Base OKF Template"
description: "Starter OKF template for support articles and help center content."
tags: [template, support, knowledge-base]
---

# Support Article Title

Describe the customer problem.

## Applies to

Plans, platforms, regions, or versions.

## Resolution

1. First customer action.
2. Second customer action.
3. Expected result.

## Troubleshooting

List common failure cases and next steps.

## Related articles

Add internal links or article IDs.

Related OKF tools and guides

OKF Validator Website to OKF Generator OpenAPI to OKF Converter OKF vs JSON-LD OKF vs OpenAPI

FAQ

Is this template valid OKF?

Yes. The generated Markdown includes the required type frontmatter and supporting metadata.

Can I use this in production?

Use it as a starting point, then edit the domain-specific facts before publishing.

What should I do next?

Validate the file, add ownership/source metadata, and link it from a bundle index or documentation hub.